You deal directly with me (Tracey), the founder. I manage every shipment personally.
Yes, including shipping, duty, tariffs, GST, biosecurity fees, port charges, and delivery costs.
Many overseas freight companies quote shipping only. We provide the full picture so you can price correctly and avoid surprises.
I work across most industries, with deep experience in:
- General commercial products
- Retail and consumer goods
- Industrial equipment
- Automotive and mechanical parts
- Hydraulics and machinery
- Refrigeration units
- Construction equipment
- Project and specialty vehicles
Yes, problem-solving is one of my biggest strengths. I resolve issues quickly to keep your freight moving.
Yes, including FCL, LCL, oversized cargo, and specialised freight.
Yes, we can arrange comprehensive insurance for both imports and exports.

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Frequently Asked Questions

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About Us:

General Questions:

A freight forwarder manages the end-to-end movement of your goods, from booking space with carriers to handling paperwork, customs, delivery, and problem-solving. They act as your logistics partner, making global shipping simple and stress-free.
You don’t legally need one, but most NZ businesses use a forwarder because importing involves documentation, duties, tariffs, MPI checks, and strict compliance. A forwarder prevents delays, extra fees, and costly mistakes.
What information do I need before I can get an import quote?

You’ll typically need:

Product details
Supplier info
Weight and dimensions
Pickup location
Final delivery address
Whether timing or cost is more important
(If you’re unsure, I can guide you through each step).

What is the difference between FCL and LCL?
FCL (Full Container Load): You hire an entire container — best for larger shipments.
LCL (Less-than-Container Load): You share container space — ideal for smaller or mixed shipments.

Both options are available for NZ imports and exports.

How long does sea freight take to New Zealand?
Timing depends on the origin, but typical transit times are:
Australia: 5–10 days
China: 18–30 days
USA West Coast: 20–30 days
Europe/UK: 40–55 days

(Tracey can recommend the best route and carrier for your timeframe.)

How long does air freight take to New Zealand?
Air freight is much faster, typically 2–10 days depending on the route, airline, and connections.

What are the typical costs involved in importing into NZ?
Importing includes several cost components:
International freight
Duties and tariffs
GST
Biosecurity/MPI fees
Port charges
Documentation fees
Domestic delivery
(I provide the full landed-cost breakdown so nothing is hidden.)
You’ll typically need:
- Product details
- Supplier info
- Weight and dimensions
- Pickup location
- Final delivery address
- Whether timing or cost is more important
(If you’re unsure, I can guide you through each step).
- FCL (Full Container Load): You hire an entire container — best for larger shipments.
- LCL (Less-than-Container Load): You share container space — ideal for smaller or mixed shipments.
Both options are available for NZ imports and exports.
Timing depends on the origin, but typical transit times are:
- Australia: 5–10 days
- China: 18–30 days
- USA West Coast: 20–30 days
- Europe/UK: 40–55 days
(Tracey can recommend the best route and carrier for your timeframe.)
Air freight is much faster, typically 2–10 days depending on the route, airline, and connections.
Importing includes several cost components:
- International freight
- Duties and tariffs
- GST
- Biosecurity/MPI fees
- Port charges
- Documentation fees
- Domestic delivery
(I provide the full landed-cost breakdown so nothing is hidden.)
All imports with a cost of goods at and over NZ$1000.00 are subject to GST and some items may be subject to duty. The current GST rate is 15% of the CIF value (cost of goods, freight and insurance). Some goods have an exemption such as personal effects and vehicles, but only under certain conditions. Contact Global Forwarding to find out more.
Depending on the type of goods you are shipping the documents will vary. You will however need a commercial invoice, a bill of lading or airway bill (issued by forwarder / airline or shipping line), container quarantine declaration for full containers.
That will depend on where it’s going to or coming from and what service has been chosen. If your timeline is crucial, get in touch today and we can look at different options available to you.